MINIMUM ORDER:
Only orders that meet or exceed our $50.00 minimum will be processed. A small packaging and handling charge of $15.00 will be applied to any order under under $100.00.

CLAIMS FOR DAMAGED, LOST, OR SHORT SHIPMENTS - GOODS IN TRANSIT TRAVEL AT THE RISK OF THE PURCHASER:
If any items are broken, be sure to repack the damaged item(s) as you received them so the carrier may inspect it in its original packing and carton; contact your local carrier and file a damage pickup claim. Items must be returned to us by carrier for replacement to occur. Lost or short, notify us so we can start a tracer and get your shipment to you. All claims must be noted within 10 days.

CREDIT REQUESTS:
We want you to be satisfied with our product. Please let us know within 5 days if there is an issue with your order. Should there be an error on our part, we will be happy to give you full credit, refund or replacement at our discretion. We will reimburse you for the return shipping cost. Should there be an error on your part (or if you've changed your mind), we will give you credit, refund, or replacement if the product returned is in re-salable condition and in the original carton. Returned orders may be subject to a 25% restocking charge. You pay return shipping costs. Special orders are excluded. No merchandise may be returned without our written permission.

ORDER & DELIVERY:
Mostly 2 to 3 days, but up to six weeks delivery on some items. Allow extra time for special orders. Please indicate any special deadlines. Arrangements must be made in advance in writing. We are a small company and do not inventory any merchandise, your order will be shipped direct from the manufacturer. Many of our products are made to order. Please use the Web Site to place your order, you will receive a ship cost and delivery date for your approval before we process your order and charge your credit card, we do not accept phone, e-mail, or fax orders.

RUSH ORDERS:
We can ship your order out within 24 hours if in stock, subject to a $25.00 charge for the additional rush handling. NOTE: This does not include any special freight charges such as Federal Express or UPS Air

PRIVACY POLICY:
We will never share, sell, or trade your e-mail address.
We guarantee the confidentiality of your personal information.

STOCK AVAILABILITY:
The quickest way to find out Stock Availability, Rush orders, and Shipping Costs is to return to the web site and place your order via the shopping cart. We cannot provided any information until we know what the order is, where it is going and who has placed it. For all other information please call us at (800) 827 4553 or e-mail us at data@avdm.com